Billing Issue in Airtel

Name of Complainant Akshay Karmakar
Date of ComplaintAugust 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Akshay Karmakar:

At time of reinstalling the file executive person charged the amount 600 on cash from my mother and 875 through online from me, but now I got the charges in my current bill.
And regarding the same I have spoken with your customer care executive because with out cash payment they will not install my DTH connection. Because so many DTH installations request I have raised and they have closed the all request because of cash payment, then I agreed for cash payment in hand at the time of installation.

More over, I have paid my last month bill as well but till this current month bill I got charged Rupees 235.52/-
So I am requesting you please waive off the amount total 1510/- from my bill as soon as possible so I can pay my bill.

I have raised complaints so many time but the have closed my all complaints without any resolution.

Image Uploaded by Akshay Karmakar:

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