| Name of Complainant | |
| Date of Complaint | September 13, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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HI,
I have taken a broadband connection of Airtel. My last plan ended on June and I didn’t renew it. However Airtel has been continuously charging me from June in the name of fixed line for a service which was not installed and broadband I have not used.
Even when I write to 121 or nodal officer no resolution is done. Broadband is essentially a prepaid service and yet Airtel is charging it as if they have given a postpaid service. They are continuously charging and sending bills. My account number is 08099689774
During lockdown where there is an urgent need, they didn’t provide the service for 15 days.
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