Billing cum refund issue

Name of Complainant Jatin Gupta
Date of ComplaintApril 7, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Jatin Gupta:

Hi team,

Greetings for the day!

My name is Jatin Gupta, I am facing issue with my recent bill of Airtel black generated on 27 March 22. My Airtel bill is capturing the previous payment of only Rs. 588.64 net i.e. total payment of Rs.1,413.64 made on 8 March 22 less payment reversal of Rs. 825 on 25 March 22. However, I have not received any payment back into my account.

I received a call back from Mr Thiru S (9994497638) on 31 Mar 2022 and he asked me to share the transaction history screenshot to check whether I have received back Rs. 825 or not. I have sent the email at [email protected] on the same day.

I humbly request you to either revise the bill or credit my airtel account by Rs, 825. So that I can make the payment of my recent bill on time.

Thanks & Regards
Jatin Gupta
Service request no. 4532178231, 4532176863 and 4532177649

Image Uploaded by Jatin Gupta:

Billing cum refund issue

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