Billing after request for discontinuing service

Name of Complainant Sindhu
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sindhu:

I have requested to discontinue the Airtel data card no. 9003182629 on 2nd August 2021. I have been continuously billed after that period thought the card is not in use. Neither has Airtel confirmed cancellation. I have received multiple calls reminding me to pay bill but none have helped me resolve this issue. I look forward to confirmation on cancellation of service and reversal of the bill from my request date (2nd August).

Image Uploaded by Sindhu:

Billing after request for discontinuing service

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