Bill paid but not updated in Airtel system

Name of Complainant Roshith Krishnan
Date of ComplaintAugust 21, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Roshith Krishnan:

My phone no. is 9108159430. I have paid my bill statement of 02 July 2020 – 01 Aug 2020 on August 3, 2020. The amount was Rs 711 and paid through google pay. My Transaction ID is 021612236897. I have attached screenshot of the same.. I have opened a service request but it was closed without giving any information or updates and had a call with airtel person but it was in vain. They are sending messages of paying the amount again or service block will happen.

Kindly look at the issue.

Image Uploaded by Roshith Krishnan:

Bill paid but not updated in Airtel system

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