| Name of Complainant | |
| Date of Complaint | February 10, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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My Phone no. 9049800629. I have paid my bill for August 2018 + additional amout = Rs 700 through credit card on 11th Sept 2018. My Transaction reference is 180911783095. Please find enclosed screen shot image of the payment made. I am told by Airtel representative that, the payment is credited to wrong account & due to their system problem the same is not being shown in correct account. Despite the payment is made my account is showing outstanding payment. Today I again paid cash of Rs 850vide receipt no. 86834973. I need to get my excess payment refunded immediately.
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