bill money got deducted but payment not processed

Name of Complainant	kiran kumar y
Date of Complaint	September 7, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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Text of Complaint by kiran kumar y:

i tried to pay bill through airtel app money of 588 got deducted from my account but it said payment could not be processed

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Consumer Complaints Court