BILL ISSUE WITH AIRTEL BROADBAND

Name of Complainant RITIK SRIVASTAVA
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by RITIK SRIVASTAVA:

I was an existing customer of AIRTEL BROADBAND from U.P Circle and i was shifted to Uttarakhand and for this I started to try for the shifting on airtel thanks app but there the only things happen with app is [ technical error kindly try after some time ] I had called so many time on 121 but did’nt get any response. After that they generated a bill for the june month before that i never received any call from them for any help but once the bill was generated they started calling me and I told them i want to shift my connection and they told me ok sir [ No body told me with pending payment your issue can not be solved ] and after that i was waiting then i was received a call and they told me sir your bill is pending kindly pay the bill and again i repeat the same thing and then again they told me ok [ second time, No body told me with pending payment your issue can not be solved ] I was waiting for the shifting then they started calling me and told me sir your bill is pending and when i was disappointed from them i told him to disconnect my request. And i didn’t recieve any call for support apart from Bill issue.. Till now my problem is not solve and they generating the bill but nobody help me so many time i have told them kindly arrange a call with your senior but nobody respond me.

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BILL ISSUE WITH AIRTEL BROADBAND

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