Bill generated without using data & converted connection from prepaid to post-paid without my consent

Name of Complainant Swapnil Sambhaji Patil
Date of ComplaintMarch 10, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Swapnil Sambhaji Patil:

Five months ago, I raised a request for a connection shift. After that, an Airtel service engineer visited the shifting address with a new modem and said that I had ordered a new connection, but I did not order one; I only raised a request for shifting. Later, Airtel sent another engineer for the shifting, but he denied the shift, stating that there was no connectivity. I asked them to disconnect my connection, and they assured me it would be done. However, for the past month, I have been receiving multiple calls for payment, even though I have not been using Airtel Wi-Fi for the last 3-4 months. I request that my connection be disconnected, and the bill be waived, as I have not been using the service. i want 1lac rupees compensation for this harassment.

Image Uploaded by Swapnil Sambhaji Patil:

Bill generated without using data & converted connection from prepaid to post-paid without my consent

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