| Name of Complainant | |
| Date of Complaint | September 28, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have raised request for disconnection on 14th Aug 2020. On repeated follow-up, my request has been registered with Airtel and they have shared the complaint referent number and informed that I need to make the prorated bill till 28th Aug 2020 and account will be suspended in 7 days. On 12th of Sept 2020, instead of prorated bill, the Airtel raised bill for Rs. 726. My account was already in Safe Custody mode, but they have reactivated the same mode twice and changed for Rs. 500. On raising a complain for this incorrect bill, the company is again freshly taken the disconnection request and shared new reference number. And stating that one more bill will be generated in next month. Actually my account is closed on 28th Aug but the Airtel company is charging bill for already disconnected account. NO PROPER RESPONSE FROM AIRTEL. No one answering my call on customer care, NODAL DESK AND APPELLATE OFFICER.
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