| Name of Complainant | |
| Date of Complaint | July 8, 2020 |
| Name(s) of companies complained against | Tata Power Mumbai |
| Category of complaint | Electricity |
| Permanent link of complaint | Right click to copy link |
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I am one of the users of TATA Power Mumbai. My Consumer No: 9000 0040 3684. I have received a bill of Rs. 25, 274 calculated from 17th March 2020 till 15th June 2020. I had already paid the approximate amount calculated by TATA Power bills of April and May i.e. Rs. Rs. 1317/- and 1257/-. So if I total the amount it comes to 27, 848/- for 3 months. So the average of each month comes to around Rs. 9283/-.
You can take out the past history and except for the month of June 2019, my bill has never been so high. I can understand if it is for one month but here it is for 3 months hence it is incredible and unacceptable.
I am aware of the situation and understand the consumption pattern during different seasons as it happens in normal times also. I agree everyone was at home and yes there will be a spike in the bill to some extent but not drastically. I had registered a complaint of a power failure on 18th May 2020 (Complaint No: 5004311525) and the technician provided a temporary solution at that time since he had said that there was no fuse available at that time. I visited the TATA POWER office in Borivali East and spoke with one of your executive’s name Roshini. She registered a complaint about the high bill (complaint no: 5004406358) and power failure (complaint no: 5004406631) as well. Nothing has been done yet for this complaint no: 5004406631. You have assured me that there is nothing wrong with the meter or the reading taken but how could you say it even before checking it and it could be the reason for the high bill amount as no one has called to fix the meter issue nor anyone has visited to check it.
