| Name of Complainant | |
| Date of Complaint | October 10, 2020 |
| Name(s) of companies complained against | Jain motors - Yamaha dealer |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I booked Yamaha Fz bs4 bike on 24-3-2020, on the same day nation wide lock down was announced, and it was keep on extending. Initially paid an amount of 51200 then on the month of June 2020, paid 25600 and again on August 13 ,2020. I got a call from sales person that bs4 case got cleared, I was asked to pay remaining amount of 33700. And I was told bike will be delivered to me in a week. I was expecting my bike but no call from dealer I called them they told bike will be delivered 2 days and again I called them they told in 4 days will be delivered like wise they were keep on postponding deliberately for nearly a month.
I raised complaint to Yamaha and then they asked dealer to act accordingly but dealers were very rude and I asked to refund full amount but they are talking very badly with me.
They are scolding me in the call very badly and they asked me to raise complaints if you have guts, is this way they will treat customers?
Also they told if youwant refund we will give only 50k out of 1lakh 10 thousand. After I raised complaint they mentioned about that bs4 approval is still pending from Tamil nadu government.
My concern is :
1) why they got full amount from me without approval?
2)why I was given false commitment on bike delivery for 8 times in a month?
3)they treating me very badly for 1 month they are making me to drag always and putting me under mental pressure always
Please sort out soon
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