| Name of Complainant | |
| Date of Complaint | October 26, 2019 |
| Name(s) of companies complained against | BODGQ (9y1qx3.com) |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Res. Sir,
I got carried away with the advertisement of “powered suitcase that follow you” on “Facebook” for 0.01$ and ordered it through 9y1qx3.com website wide Order No-15129 and Payment No -PS1909202203221548 Dated On 20-09-2019. The amount shown before checkout was 2.91$(include Delivery Charges 2.91$) but 58.93$ (Rs.4630-44) got deducted from my account without any reason.No customer care number is working.I request them immediately CANCELL my Order and Return my Money Into my Account but Till Date no my Amount received.
Sir, I request you to please look in to this matter, A prompt reply would be highly appreciated
RESPOSE FROM BODGQ (9y1qx3.com) Dated 27-09-2019
<p>Dear customer,</p><p>THE REFUND PROCESS: We submit the refund to the bank in our country, our bank transfer the money to the bank in your country, your bank transfer the money to your card account. </p><p>When to receive is up to the local bank to transfer the refund to your credit card. Because above process will be affected by manual resource or holidays, etc. </p><p>Regards!</p>
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