BHARATPE ASKING PAN KYC FOR PROPRIETORSHIP FIRM WHICH IS ON PERSON PAN

Name of Complainant Ram Lal
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Ram Lal:

I am holding a current account in bank as sole proprietorship, where individuals PAN card is attached (as per the GOVT and Bank’s rules and regulations). I am using BHARATPE POS terminal for card transaction since SEP 2021 and Firm’s current for more than 9 years in Nationalize bank.
Now Suddenly, Bharatpe is insisting on BUSINESS PAN card for KYC to continue using POS terminal.
I have a Business name in current account as per the bank rules and regulations . How can I get a Business PAN card when it’s a sole proprietorship based account.

Bharat pe is not resolving my issue. Nodal officer is sending only auto generated mails.
No senior authority to answer and no other number other customer care number is available on website.
Please intervene into this matter as this might be the problem of many of us sole PROPRIETORSHIP firm.

Image Uploaded by Ram Lal:

BHARATPE ASKING PAN KYC FOR PROPRIETORSHIP FIRM WHICH IS ON PERSON PAN

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