BB New connection installation

Name of Complainant
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by :

Hello Airtel Team,

 

I choose Airtel because of genuineness and good service as I already experienced in DTH and mobile service. But nowadays it gave feel like Airtel trying to make money instead of good customer service.

 

I have applied new BB connection and the sales executive promised to install new connection by today but I yet to get any response from anyone.

Also while applying it shows speed at 150 mpbs but once applied it shows speed only 40mpbs this makes me to feel that Airtel fooled me with false promises.

 

Ref No: BD159859531024222

Reg Mobile: 9445794573

Payment ref: 901997274

 

Request you to refer above details and cancel my application since Airtel failed to fulfilling their promises and refund my money back.

 

Thanks

Vijayaraj

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BB New connection installation

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