Balance not updated instead of continues recharge

Name of Complainant	Agni
Date of Complaint	April 18, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Agni:

Recharged with 3gb data for 28 days pack two times ..it doesn’t show in their app nor did it can be used..but I am paying money

Image Uploaded by Agni:

Consumer Complaints Court