Balance Deduction And also cannot give me the reason that why they deduct the balance

Name of Complainant	Arpit Varshney
Date of Complaint	April 2, 2019
Name(s) of companies complained against	Airtel
Category of complaint	Consumables
Permanent link of complaint	Right click to copy link
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Text of Complaint by Arpit Varshney:

Balance of Rs.20 is been deducted from my account without any message or notification and when now I call customer care, he directly cut my call after saying that you make call on your own number

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Consumer Complaints Court