Balance deducted for bcafe portel without my permission

Name of Complainant	Arshia Khusroo
Date of Complaint	December 6, 2021
Name(s) of companies complained against	Vi
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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Text of Complaint by Arshia Khusroo:

Hello!
Thank you for choosing to access Bcafe Portal,
You have been charged Rs. 15
Your balance is Rs. 21.37

Image Uploaded by Arshia Khusroo:

Consumer Complaints Court