Balance deducted but recharge not successful

Name of Complainant Prabhash
Date of ComplaintMay 2, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prabhash:

my balance is deducted still the recharge is not successful and when i enquired the customer care expert then first they told that contact to paytm but when i contacted paytm they told that contact airtel.finally airtel customer care officer told me that the recharge you have done is incorrect but i had done the recharge according to plan shown to me.what can i do.they told that the refund will be generatrd in 7 to 10 days but i need the recharge now.i have a need of that recharge.

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Balance deducted but recharge not successful

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