Balance deducted but recharge not done

Name of Complainant pratul choudhary
Date of ComplaintApril 10, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by pratul choudhary:

Good morning sir
My idea number is 8591352833
I have done a recharge of 399 through my idea app …. The balance is deducted from my bank account … I didn’t get recharge on my number…. Sir i have tried calling to customer care but the call is not transferred to them … Sir will you pllz help me and return my balance

Image Uploaded by pratul choudhary:

Balance deducted but recharge not done

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