Bajaj Housing Finance is not providing me copy of my loan sanction letter even after 60 days waiting period.

Name of Complainant Inder Pal Singh
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Inder Pal Singh:

I have taken mortgage home loan from Bajaj Finserv , my loan A/C numbers are as follows: H413DHT0162793 and H413DHB0162788 .
I require a copy of the Loan Sanction letter , since I wish to foreclose the loan.
I have already waited for two months , since 16.12.2021, to resolve the issue, yet it has been the standard response to wait for 60 days. On 10.02.2022, I again requested for the issue of the copy of the sanction letter , yet the response I got is to wait for 60 days.
I have waited very patiently to resolve the issue, yet there is no resolution in sight.. I don’t wish to wait 60 days, it was promised to provide the letter in February.
Due to this home loan I am paying higher interest and so I want to foreclose the loan, but O can’t proceed with the copy of the loan sanction letter.
Bajaj Finserv’s representative Shri Parth Patel( Mobile number:-9638155745) didn’t give me the sanction letter .

Image Uploaded by Inder Pal Singh:

Bajaj Housing Finance is not providing me copy of my loan sanction letter even after 60 days waiting period.

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