Bad Resolution Time

Name of Complainant VIkram Arora
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by VIkram Arora:

This is the second instance that I am facing issues with Airtel with regards to resolution of my broadband services.

Its more than 10 hours that I have logged a complaint for my internet services and I was informed that someone will visit between 1:00pm and 2:00pm. No one came. Another message stated that engineer will visit at 5:00pm no one visited. Now I get a new message that some one will visit at 7:43 pm again no one visited.

This is not the first time I have faced the issue with resolution. 10 times you call the complaint number half of the time people hang up on your face saying that they are unable to hear.

Image Uploaded by VIkram Arora:

Bad Resolution Time

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