| Name of Complainant | |
| Date of Complaint | March 31, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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It is with great sorrow that I write to you today regarding my high-speed Internet service. Is not working last from so many days.
The problem began on March 23rd , when my Internet went down for several days and then contacted you about the service interruption. You claimed you would send a repairman right away. No repairman was sent for so many days.
The problem continued throughout. I have established to my satisfaction that the problem is beyond my control, and that you are not providing the service I am paying for. My son is studying online, so it is essential that I have Internet that is functional if he suffer due internet then you will bear it. If you cannot guarantee service, I will have to move to another provider. Please call me at 9004427771 to explain to me what you intend to do about this situation.
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