| Name of Complainant | |
| Date of Complaint | August 2, 2022 |
| Name(s) of companies complained against | AXIS BANK |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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Axis bank froze my account without any intimation. Upon contacting the customer care (with waiting time of more than 45 minutes) I was told it was done due to suspicious transactions and I need to visit Axis bank branch to tell them the transactions were done by me.
Why was I not intimated about the transactions if you were to freeze the account. I needed to make a very important transaction today and I can’t do it because of the bank’s faulty fraud detection system.
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