Autorenewal of plan and charging for services which I didn’t avail of during the billed period

Name of Complainant NEHA SONI
Date of ComplaintMay 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by NEHA SONI:

My landline no. is 0755-4949922. I took 3 months advance broadband connection from Airtel, which the company renewed automatically after 3 months without asking me for permission. According to salesman I can shift this connection to another city after 3-4 months to the one I will be relocating after summer break. But now the company has generated bill of Rs. 882.00 for the period I didn’t even avail any services and data consumption is also nil according to customer care of company.I have been trying to communicate this to their supervisor but no response from their side yet.

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Autorenewal of plan and charging for services which I didn’t avail of during the billed period

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