Auto pay deduction in Groww and technical issues

Name of Complainant Prem Sinha
Date of ComplaintJune 24, 2023
Name(s) of companies complained against
Category of complaint Investments
Permanent link of complaint Right click to copy link
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Text of Complaint by Prem Sinha:

I have scheduled an SIP for auto pay deduction but Groww app triggered the SIP a day earlier than SIP schedule date and because of which Axis bank charged money on bounce back. From bank side it was confirmed that it was triggered by Groww a day earlier with evidence. Also I am trying to withdraw one of my SIP investment which quant dynamic asset allocation but groww customer in it but still it is showing in Groww dashbord. I have imported the same too many times but still it is showing in dashboard and they are saying it has zero balance.

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