| Name of Complainant | |
| Date of Complaint | February 16, 2023 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I brought Asus Rog 5 pro on Jun 3 2021,after 4 months my wifi was not working so I gave the phone to customer care they took 2 months to replace the motherboard so I already lost 2 months in showroom and after 8 months again my wifi stopped working and they are asking for money to replace the motherboard, either stop giving buggy system updates or refund for defective phones we didn’t bought phones for 60k for using only for 4 months during half of the warranty period my phone was in showroom for motherboard replacement and charger issue, and by replacing the motherboard the issue only stopped for another 6 months we expect an permanent fix or refund.just for completing the warranty period and looting money for fixing the defective product is not good.I am really disappointed in Asus I will never go for Asus again or recommend anyone to buy Asus phones.
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