| Name of Complainant | |
| Date of Complaint | November 21, 2021 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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The order ID of the product is OD121751801713744000 and invoice number is #FAFPBV2200041497 of the said order. After receiving the product on 14th May.
That started to face some problems within Three months from the date of purchasing regarding the Wi-Fi – Hotspot issue after updating the device.
After the Wi-Fi-hotspot issue within a week after the Wi-Fi and hotspot issue, Auto – Restart & Touch Issue has also started occasionally.
That was after my client contacted your concern regarding the matter and your concern told my client that your concern will provide service to my client.
First Case ID 82110018061-0001 – 04 SEP 2021
Last Case ID 82110018061-0013 – 16 NOV 2021 (73 DAYS) – (50 working days)
On 16 Nov my phone was totally dead and I couldn’t do anything
That after your concern didn’t provide any service to my client and delayed unnecessarily.
That is after I contacted you several times regarding the issue.
I Didn’t get any proper response from your concern till now.
It paid Rs.49,999/-(Rupees Forty Nine Thousand Nine Hundred Ninety Nine Only)for the said product. Now What I am surfing you Didn’t know.
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