Asking for my mobile number to be terminated as I am overseas and APP is not working outside service

Name of Complainant Vijay Kumar
Date of ComplaintMarch 28, 2025
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijay Kumar:

It is digesting to see repeated requests to terminate my mobile service has not been actioned on.

VERY POOR CUSTOEMR SERVICE.

I have been requesting for my mobile service to be terminated for several weeks over the App. It was not working properly, so sent repeated emails from early March. All that I am seeing is NEW BILLS BEINNG SENT and my request to close action is not actioned.

YOU ARE A TELECOM COMANY. Can’t you see this number did not connect to the network for several weeks?

Do not bother replying to this email with a generic response, that too breaking my email chain, like you did FOUR TIMES so far.

JUST DIS-CONNECT MY SERVICE.

Image Uploaded by Vijay Kumar:

Asking for my mobile number to be terminated as I am overseas and APP is not working outside service

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