| Name of Complainant | |
| Date of Complaint | February 28, 2021 |
| Name(s) of companies complained against | jio postpaid |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am a JIO postpaid user for more than 6 months and paying 470 rs bills every month. I am facing a problem with data speed and I lodged a complaint with JIO CC 20 days ago. But no solution yet. They committed that their wireless in our area is faulty and they will resolve it within a day. But it’s been more than that but still no solution. Internet speed is up to 1.4 KBps which is not sufficient for WFH or browse a single website. During the purchase of this connection, Jio committed me to 10 Mbps speed in my area. and yes, it was better at that time. I decided to port out this number from Jio but JIo demanding me for 311 rs for the coming month. whereas my bill cycle is 14th. Today I called Jio to escalate the center but they were shouting at me and asking for 180 days to implement the solution but I can’t wait till then because I have not any other sort. Please help me to refund the bill for last month and help to port out the number from jio for free of cost.
Thanks and regard
Naveen
8168146186
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