Asianet Broadband bill payment not reflected even its paid

Name of Complainant RINSHAD
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by RINSHAD:

Dear sir
I have made a bill payment to Asianet broad band on 08/11/2021 but still it not resolved. The amount is dedcuted from my bank account via PAYUMONEY gateway and PAYU confirmed all okay from their end but still Asianet is delaying my complaint. Asianet already logged a complaint ticket on 08/11/2021 with ticket number CN2409854 and saying its with their finance desk and resolved soon whenever I contact their customer care. Please help me to sort this issue as am mentally stressed by getting payment reminder messages from Asianet and about my money

Please find PAYUMONEY update received

Thanks
Rinshad

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