Applied for Airtel Xstream Broadband Connection but they are neither giving the connection nor refunding the money

Name of Complainant Moumita Sarkar
Date of ComplaintJune 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Moumita Sarkar:

On 19th June 2020 , I have applied for an Airtel Xstream Broadband Connection .Today is 30th June 20 , they are neither giving the connection nor refunding the amount . The sales person who came to my house for initiating the broadband connection took Rs 2828 for the connection but now he is not receiving     my call . When I am  calling the customer care , they are telling that connection is not available in my area ,but they are not initiating the refund of Rs 2828 .What a fraud it is .  Airtel is taking customer’s money are keeping it with themselves . I am hereby attaching the payment details .

Image Uploaded by Moumita Sarkar:

Applied for Airtel Xstream Broadband Connection but they are neither giving the connection nor refunding the money

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