Name of Complainant | |
Date of Complaint | August 13, 2023 |
Name(s) of companies complained against | Flipkart |
Category of complaint | Mobile Phone |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
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I had ordered the Apple AirPods Pro on 7th Aug23. Delivery was to be on 9th Aug. on 9th I get a msg that the item is on the way and will be delivered by 9pm. At 9pm I got a msg saying sorry item couldn’t be delivered. Followed with Flipkart customer service. They initially have me a date of resolution of 14th Aug. next day changed it to 15th Aug. On 12th Aug again I get a msg that it’ll be delivered on 12th. Same story. At 9 pm, not delivered. Next day I call Flipkart again. They note give me a resolution date of 17 th August. I asked Flipkart to cancel and refund the amount. They say that Sir, it’s in “out for delivery” mode hence cannot be cancelled.
The Seller is “Treasure Haul Online”.
So now I don’t have the product, only a promise of delivery. And Flipkart cannot or don’t want to help. Some situation to be in. Thanks to these people at Flipkart who couldn’t care less
And the seller again is, “TREASURE HAUL ONLINE”….
Image Uploaded by Amar Gupta: