Anazon Sent me broken phone and not respond for me about this issue for past 20 days

Name of Complainant Prabhudeva
Date of ComplaintMarch 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prabhudeva:

I am prabhu .i am ordered an Motorola one power p30 note in amazon for $12950/- but i recived an mobile with broken touch screen on that second it self i inform them about the issue and sent the pictures of the mobile and my id proof they said me to wait for 5 days after 5 days i call them and ask for the resolution but they refused to say that and the said i im not attend the call of them but i doesnt received any call .

.the same thing was repeated again and again for 20 days now the credit card payment date is reached since they ordering me now to wait untill they resolve but they haven’t taken any step forward again my issue.

Image Uploaded by Prabhudeva:

Anazon Sent me broken phone and not respond for me about this issue for past 20 days

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