Amount was deducted but recharge was not undergone

Name of Complainant Vishva Vijayarengan
Date of ComplaintApril 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishva Vijayarengan:

I have recharged my mobile number [9629920439] through net banking (PhonePe) for Rs. 548 (including Coupen applied) on 12th April 2020 and received an SMS with Transaction reference [ P2004120045228243506073 ]. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account

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Amount was deducted but recharge was not undergone

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