AMOUNT REMAINS DEBITED TO MY ACCOUNT BUT ORDER NOT COFIRMED

Name of Complainant SUDEENDRAN
Date of ComplaintOctober 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SUDEENDRAN:

On 7th Oct 2023, i ordered for household articles in the website-POHUNCH-ONLINE GROCERY STORE.On completion of my transaction, a sum of Rs.326 remains debited to my account but order is not confirmed.I did this transaction again thinking that there is a failure in net connectivity as in the case of IRCTC.The result was same this time also.My account remains debited twice.NO RESPONSE FROM VENDOR FOR MY CALLS.WEBSITE IS ALSO NOT AVAILABLE

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AMOUNT REMAINS DEBITED TO MY ACCOUNT BUT ORDER NOT COFIRMED

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