Amount refund has been processed by IRCTC but Bank not credit balance to my account

Name of Complainant Bijay Ray
Date of ComplaintFebruary 24, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Bijay Ray:

Amount refund has been processed by IRCTC but Bank not credit balance to my account -20035429622
“B RAI”<birai@rediffmail.com> to you & 1 other(s)

Sat, 22 Feb 2020 10:54:18

1 attachment
Dear Sir,
With due respect , I want to say that I make payment to irctc but failed payment Transaction ID – 100002270623303 but amount not refund to bank account .
That amount refund by irctc. You can see following details regarding transaction,

Transaction ID – 100002270623303
Your Refund has been processed
Your refund for ₹ 2579.82 has been processed. If you have not received the refund credit yet, please contact your bank support for more information.
Payment ID pay_ECwmmzOOh9GvcZ
Refund Date Feb 6, 2020 ; 5:11pm
Refund ID rfnd_EDRc3Ol4p54b3X
Refund Amount ₹2,579.82

Id: 100002270623303
S.No RFND AMT STATUS SETTLEMENTID ACTUAL REFUND DATE REMARKS RFND TYPE BANK RFND TXN ID
1 2552.7 REFUNDED 200001025753296 06-Feb-2020 Success Full Refund rfnd_EDRc3Ol4p54b3X

 

Image Uploaded by Bijay Ray:

Amount refund has been processed by IRCTC but Bank not credit balance to my account

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