Amount refund

Name of Complainant Prakash singh
Date of ComplaintApril 16, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Prakash singh:

 

Dear Citibank team

I am prakash singh and I trying to recharge my sim card using jio UPI and transaction is processd by your payment gateway and my money is deducted but my recharge dont happen so please check my amount and refund my money I am attaching the screenshot of my transaction for your reference thanks my transaction I’d is – BR0004H8PKZF
My account no. Is – 4512639734 and IFSC code is – kkbk0003533 kotak mahindra bank

Regards

Prakash singh

Image Uploaded by Prakash singh:

Amount refund

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