| Name of Complainant | |
| Date of Complaint | July 18, 2025 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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Faced an issue on the myjio app while using my debit card to purchase a starter pack of ₹349. Tried again and faced the same issue. The amount was deducted twice (₹349 + ₹349) from my account. However, only 1 pack shows on the app. I have been calling their customer care for a few days now and have been getting no support on when I would get my refund for ₹349 that was an unsuccessful transaction at their end. (It is allowing me to only attach 1 image)
Image Uploaded by Anuj:
