amount not refunded by zoom car service since 17th June

Name of Complainant ramesh thati
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by ramesh thati:

I tried to book zoom car  on 17 th june and payment was successful and 3037 rupees was deducted from my bank account.But car was not booked and it got concelled automatically.Again have tried another car it was booked ,but deposit amount 1499 rupees doesn’t refunded and payment was done on netbanking.So,total 4536 rupees have to refund .Number of request raised  to zoom support service,But no response to me. It is  total irresponsible and need to take action immediatly and need my amount back .Please assist on this.

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amount not refunded by zoom car service since 17th June

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