Amount not refunded

Name of Complainant Riya Gupta
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Riya Gupta:

I have booked a ticket from travolook of spicejet which got cancelled on 31st July and we asked for the refund..
The spicejet company told us they have refunded to travolook but they are not giving us back
REF039409486
I got a confirmation mail from spice Jet that they have refunded the amount to travolook on 31st July..

But the customer support is not agreeing with the fact and lying continuously..

Image Uploaded by Riya Gupta:

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