Amount not backed yet for an unsuccessful recharge

Name of Complainant Diptaru Das
Date of ComplaintApril 8, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Diptaru Das:

I had recharged a pack of rs 379 for the airtel number 9002980560 on 4th Apr,2020. But it was unsuccessful. The transaction happend from airtel thanks app of my number 9547600201 through phonepe. The amount deducted for the recharge have not been refunded yet though it was told that it would be refunded within 8 working hours.

The transaction id is 200404655577.

Image Uploaded by Diptaru Das:

Amount not backed yet for an unsuccessful recharge

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