Amount is debited in a bank but not added to wallet

Name of Complainant Keshav
Date of ComplaintDecember 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Keshav:

Since I was recharging mobile number 8971798762 through Airtel app on 25th November 2021 10:00 pm, Tn adding money to wallet from debit card the transaction is failed but the amount is debited in my account,kindly please send my amount to bank as soon as possible.

Txn id: 211125807257
Date:25/11/2021
Amount:1498

Yours faithfully,
Keshav gowda sp

Sent from vivo smartphone

Image Uploaded by Keshav:

Amount is debited in a bank but not added to wallet

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