Amount got debited but order not confirmed

Name of Complainant Naveen Kumar A S
Date of ComplaintSeptember 24, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Naveen Kumar A S:

I have tried to purchase backpack from Puma website and I have done the payment through simpl gateway.The amount was debited from my account and the order was not confirmed due to some issues.so till now I haven’t received any refund from simpl as per them there is no transaction was made by me.but I have all transaction proof with me.

Image Uploaded by Naveen Kumar A S:

Amount got debited but order not confirmed

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