Amount detection but plan not activated

Name of Complainant Mohd Yaseen
Date of ComplaintJuly 19, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohd Yaseen:

Hi,
I have changed the Jio network and joined Airtel, but I think Airtel’s service is very poor.

I have recharged 4 hours ago but not active yet. 379 rupees for 84 days plan .
Money has also been debited from my account.

Trying to contact customer care but not getting 121 recharging and other waste, options were not given to Customer Care Executive.

I think I made a big mistake by taking the Airtel network, if I knew that there is so much wasteful support, then I never take Airtel.

My service will be stopped, the call is coming and I have already recharged, but not activated yet who is responsible for this problem???

I request to get the action done quickly.need your valuable support immediately.

Also attached bank statement slip for your reference…


Regards,
Mohd Yaseen
Mobile:- 8881260420

Image Uploaded by Mohd Yaseen:

Amount detection but plan not activated

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