Amount deduction and no other information provided

Name of Complainant Sonakshi Mishra
Date of ComplaintDecember 13, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Sonakshi Mishra:

I have booked a flight from Delhi to Pune on December 1st, 2021 for the date 27, Dec, 2021. The site took all the required details and finally asked for payment. I paid 4996 rs via UPI. After balance deduction I was waiting for receiving the details of the flight, which were supposed to be shown within 30 mins.

After an hour I started contacting the team via customer support number (0124 643 4800) and there email id (support@travolook.in) but have not received any response. The site looks like a complete fraud. It’s a very painful experience. I am seeking for refund of my money.

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