| Name of Complainant | |
| Date of Complaint | June 28, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi , I tried to recharge for 398 pack and when I submit, the page went to error and it gave me some error message. so I went back and tried again , now again I got same message in the website, but suddenly I got two sms stating my two recharge is successful and when I contacted customer care, they say they cannot refund my money , instead they asked me to use it for future recharge , I had a talk with supervisor also, but she said the same thing. She said I have to wait for 4 hours before i do second time, which I told i never know that.
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