Amount deducted from bank but not updated in 1Win account

Name of Complainant Rahul
Date of ComplaintJune 2, 2024
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul:

I have made the deposit of Rs.500 in 1win account but the payment was sucessfull to the agent and that amount is not added into my 1Win account. Tired connecting with the application support via chat it keeps showing no agent is available.

Image Uploaded by Rahul:

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