Amount deducted for online order from https://nutflux.store/cart/ but no order confirmation received

Name of Complainant SURAJIT SEN
Date of ComplaintOctober 26, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by SURAJIT SEN:

I placed an online order through the website https://nutflux.store/
and made a payment of ₹999. The amount was successfully deducted from my account, but I did not receive any order ID, confirmation email, or message from the company.

I tried contacting the company through the email address mentioned on their website but have received no response so far. The website appears to be fraudulent as there is no way to track the order or reach customer support.

I request the Consumer Forum to take strict action against the company and help me get a full refund of ₹999 that was deducted.

Date of Transaction: 24/10/2025

Image Uploaded by SURAJIT SEN:

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