Amount deducted but recharge or refund not done yet

Name of Complainant Parvej ahmad
Date of ComplaintMay 2, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Parvej ahmad:

I have recharged my mobile number 8756412850 through net banking for Rs. 558 on 24th April 2020 and Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account and the amount did not refund yet.
The screenshot of this transaction attached.

regards
Parvej ahmad

Image Uploaded by Parvej ahmad:

Amount deducted but recharge or refund not done yet

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